Your questions, our answers!
Welcome to the WOO Oils FAQ page! Here, we’ve gathered answers to the most common questions about our ethically sourced oils. Whether you’re curious about the sourcing of our ingredients, shipping and handling, or how to use our products safely and effectively, you’ll find everything you need right here. At WOO Oils, we’re committed to transparency, quality, and helping you make the most of your aromatherapy journey. Explore our FAQs to learn more!
1. What is WOO World of Oils?
WOO World of Oils is your passport to beauty, distilled. We offer a curated collection of 100% organic, fair trade, cold-pressed oils from around the world. Each oil is a little miracle for your skin, hair, and body—no fillers, just pure botanical goodness.
Where are your oils sourced from?
Our oils are ethically sourced from regions renowned for their quality:
- Argan Oil from Morocco
- Apricot Oil from India
- Rosehip Oil from Chile
- Blue Tansy + Apricot Oil from a blend from Turkey and India
What makes WOO different from other oil brands?
We believe less is more. Our oils are multipurpose, sustainably packaged, and crafted to simplify your beauty routine while making a positive impact on the world. Think of it as skincare meets social good!
2. Product Details
What are the benefits of WOO Oils?
Our oils are multitasking wonders:
- Hydration: Deeply moisturizes skin and hair.
- Anti-Aging: Helps reduce the appearance of fine lines and wrinkles.
- Soothing: Calms redness and irritation.
- Nourishment: Packed with vitamins and antioxidants.
How do I use these oils?
Our oils are versatile! Here’s how you can incorporate them:
- Skin: Use a few drops as a moisturizer, mix into your serum, or as a makeup primer.
- Hair: Apply to dry ends or use as a scalp treatment.
- Body: Massage onto damp skin after a shower for a luxurious glow.
Are your oils suitable for sensitive skin?
Absolutely! All our oils are gentle, pure, and free from harsh chemicals. However, we always recommend patch testing if you have sensitive skin.
2. Product Details
What are the benefits of WOO Oils?
Our oils are multitasking wonders:
- Hydration: Deeply moisturizes skin and hair.
- Anti-Aging: Helps reduce the appearance of fine lines and wrinkles.
- Soothing: Calms redness and irritation.
- Nourishment: Packed with vitamins and antioxidants.
How do I use these oils?
Our oils are versatile! Here’s how you can incorporate them:
- Skin: Use a few drops as a moisturizer, mix into your serum, or as a makeup primer.
- Hair: Apply to dry ends or use as a scalp treatment.
- Body: Massage onto damp skin after a shower for a luxurious glow.
Are your oils suitable for sensitive skin?
Absolutely! All our oils are gentle, pure, and free from harsh chemicals. However, we always recommend patch testing if you have sensitive skin.
3. Packaging and Sustainability
What makes your packaging unique?
Each oil comes in a TSA-friendly 3.4 oz recyclable tin can with a retro flip-top design to prevent spills.
Is your packaging eco-friendly?
Yes! Our cans are recyclable and lightweight, reducing environmental impact while ensuring durability and style.
4. Shipping & Delivery
Where do you ship?
We currently ship across the United States. Stay tuned as we expand to international destinations!
How much does shipping cost?
We offer free shipping on orders over $50. For smaller orders, standard shipping rates apply.
When will my order arrive?
Most orders are delivered within 3-7 business days.
4. Shipping & Delivery
Where do you ship?
We currently ship across the United States. Stay tuned as we expand to international destinations!
How much does shipping cost?
We offer free shipping on orders over $50. For smaller orders, standard shipping rates apply.
When will my order arrive?
Most orders are delivered within 3-7 business days.
5. Orders & Returns
Can I return or exchange my oil?
We want you to love your WOO oil! If you’re not satisfied, we offer returns within 30 days of purchase. Products must be unused and in their original packaging.
How do I start a return?
Email us at info@woooils.com with your order number, and we’ll guide you through the process.
What if my oil arrives damaged?
Oh no! If your package arrives damaged, please contact us immediately with a photo, and we’ll make it right.
6. Ethical Practices
Are your oils fair trade?
Yes! Each WOO oil is sourced from communities that prioritize fair wages, ethical practices, and sustainable farming.
Do you test on animals?
Never! WOO World of Oils is 100% cruelty-free and vegan.
6. Ethical Practices
Are your oils fair trade?
Yes! Each WOO oil is sourced from communities that prioritize fair wages, ethical practices, and sustainable farming.
Do you test on animals?
Never! WOO World of Oils is 100% cruelty-free and vegan.
7. Miscellaneous
How should I store my oils?
Store in a cool, dry place away from direct sunlight to preserve their quality and potency.
Do your oils have a scent?
Our oils have their natural, earthy aromas—no synthetic fragrances added. For example, Blue Tansy Oil has a calming herbal scent, while Apricot Oil is delicately sweet.
Are your oils TSA-approved?
Yes! At 3.4 oz, our tins are travel-friendly, so you can take your WOO on the go.
Still have questions?
Reach out to us at info@wooils.com, and we’ll be happy to help!
